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Carrot Help Centre

Category: Rewards

How often can I earn rewards?

You can earn rewards every week by keeping your Driving Style Score in the… Read more ›

How much can I earn in cash rewards with Carrot?

Please note if your policy started after the 5th October 2017 then you will… Read more ›

Can I lose my rewards if my driving score gets worse?

No. Whatever rewards you’ve earned are yours to keep.

Will named drivers earn their own rewards?

No. Rewards are only available to the policyholder – but the additional driver’s driving… Read more ›

I’m a New Driver customer – why don’t I have a Carrot Card?

Customers who took out a policy after 5th October 2017 will have been automatically… Read more ›

Where can I use my Carrot Card prepaid MasterCard?

You can use your card wherever the Mastercard Acceptance Mark is displayed.

Is the Carrot Card a credit card?

No, but it can be used to shop in the same way. It’s a… Read more ›

Can I only earn cash rewards if I have a Carrot card?

Cash rewards and the Carrot Card are only available to customers that started their… Read more ›

All about your Driving Style Scores

Everything you need to know about your scores and how they affect your policy.

Can't find what you're looking for?

Please call us on 0333 355 1725 or chat@carrotinsurance.com.