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Carrot Help Centre

Category: Cancellations

What if I want to cancel my policy?

If you want to cancel your policy, please call us. If your policy is… Read more ›

What are your cancellation fees?

Policies purchased before 03/09/2018: Fee New Driver Better Driver Pre-box Fit £75 – After… Read more ›

Can I cancel with an open claim?

Yes. However, if you are due a refund, this will be held back until… Read more ›

If I cancel my policy, will I lose my no claims discount?

You won’t lose the discount completely, unless you’ve made a claim – but it… Read more ›

Do I have to cancel my policy if I don’t want to renew?

If your policy is set to auto-renew, you will need to contact us before the… Read more ›

Can I take out a policy if I’ve had insurance cancelled elsewhere?

Unfortunately, we can’t cover you if you’ve had your insurance cancelled previously.

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