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Carrot Help Centre

Category: Cancellations

How do I remove a Carrot Wingman from the inside of my car?

To safely remove a Wingman from the inside of your vehicle we recommend the… Read more ›

Thinking of changing your car?

If for whatever reason you feel it’s time for a change, these three easy steps will make changing your policy part-way through.

Can I cancel with an open claim?

Yes. However, if you are due a refund, this will be held back until… Read more ›

Can I take out a policy if I’ve had insurance cancelled elsewhere?

Unfortunately, we can’t cover you if you’ve had your insurance cancelled previously.

Do I have to cancel my policy if I don’t want to renew?

If your policy is set to auto-renew, you can opt out of this at… Read more ›

What happens to the black box if I cancel?

We don’t continue recording your driving data after cancellation. But if you want to… Read more ›

If I cancel my policy, will I lose my no claims discount?

You won’t lose the discount completely, unless you’ve made a claim – but it… Read more ›

What if I want to cancel my policy?

If you want to cancel your policy, please contact us via LiveChat. Box Policy… Read more ›

I would like to log a complaint

Carrot Insurance will do its best to provide you with a high level of… Read more ›

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