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Carrot Help Centre

Category: Thinking of joining

What do our customers think about our service?

Click below to read some of our reviews or if you’re an existing customer… Read more ›

Our opening hours

If you need help with a new or existing policy, please contact us using… Read more ›

What is a Better Driver app-based policy?

Our Better Driver policy is designed for safe drivers who already have a bit… Read more ›

What is a black box policy?

Our traditional black box policy is called New Driver and Private Car Telematics is… Read more ›

What is the difference between a black box policy and an app-based policy?

Putting it simply: Our Better Driver (app-based) policy is for more experienced drivers who… Read more ›

A guide to taking out insurance with Carrot

A few things you’ll need to know when taking out a Carrot policy.

Get clued up on these driving tips and rules not many people are aware of

Get clued up on these driving tips and rules not many people are aware… Read more ›

What does an app-based policy include?

Our app based policy is call Better Driver and it is designed for drivers… Read more ›

Will I be covered outside the UK?

Yes. If you’re planning a holiday road trip to Europe, we’ve got you covered! Some… Read more ›

Can I get a quote if I haven’t bought the car yet?

Yes – click here to get a quote.

Can I pay monthly?

Yes. You can either pay for your insurance for the year in full with… Read more ›

How do you calculate my insurance premium?

At Carrot Insurance we love safe drivers and we don’t think you should have to… Read more ›

Why do I need to state how many miles I expect to travel in a year?

Your policy price depends on how many miles you expect to travel. Fewer miles usually means a lower price.

Do Carrot policies have a curfew?

There is no curfew on a Carrot Insurance policy, but driving late at night… Read more ›

Can I insure a modified car?

We can only provide insurance for ‘factory standard’ cars, without modifications.

Why don’t Carrot offer cover for modified cars?

No doubt about it, negotiating your first year of driving is tough, and sometimes… Read more ›

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