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Customer Services

Our team is ready to help you with all policy queries, including any changes you may need to make to your policy. Our contact number is 0208 629 3308.

LiveChat opening times

Mon-Fri – 8.30am – 5.00pm

Sat – 9.00am – 1.00pm

Sun – Closed

We are closed Bank Holidays. Please note our Sales Line is open Mon-Fri 10am-4pm.

Claims

Lines open 24/7

0333 355 2990

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Carrot Risk Technologies Ltd. Global House, Westmere Drive, Crewe Business Park, Crewe, Cheshire, CW1 6ZD

Other useful contacts

Black box installations - New Policy

Call 0121 332 1223 (RS Connect)

Black box installations - Change of vehicle

Call 0161 368 6999 (Hyde Park Corner)

Close Brothers Premium Finance

Call 0333 321 8566

Breakdown recovery

Call 0333 355 1999

Auto Windscreens

Call 0800 587 6817

Media enquiries

Zurich Customer Windscreens

Call 0800 068 5710

Log a complaint

We always strive to provide a great service, but sometimes things can go wrong. Find out how to make a complaint.

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