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Customer Portal

Make a Change to Your Car Policy

Using the options below, please fill in the details of the change that you would like to make. One of our agents will then be in touch to make the change. If you are due for a renewal in the next 30 days, please choose the option for our Renewals Team, who will make the change and discuss your renewal with you.

ICE Customer Portal

IMS Dashboard

HAV Customers

If you would like to make a change, view your documents please use the link below.

For customers that purchased before the 02/10/2024, to view your journey’s or mileage, please use the link below.

If your policy starts with HAV we are on hand to help with any queries you might have.


Can’t Find What You’re Looking For?

For some policies and changes we’ll need to speak to you. For general queries, please call us on 0208 6293 308.