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What if I want to cancel my policy?


If you want to cancel your policy, please contact us.

If you cancel your policy within the first 14 days, you’ll just pay for your time on cover plus a cancellation fee.

Cancellation after 14 days

If you cancel your policy after 14 days, you’ll be charged according to the table below – minus any payments you’ve already made – plus a cancellation fee.

Cancellation month Charge of annual premium
Before the policy starts 0%
In the first 14 days Pro rata
1st 20%
2nd 30%
3rd 40%
4th 48%
5th 56%
6th 64%
7th 72%
8th 80%
9th 85%
10th 90%
11th 95%
12th 100%

 

If you paid for the whole year up-front, we’ll send you a refund minus the above amount.

Please note – if you’ve had a claim, or someone has claimed against you, you will not be entitled to a refund.


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