Click the option below that relates most to the problem you’re having: Unable to… Read more ›
To safely remove a Wingman from the inside of your vehicle we recommend the… Read more ›
We have a series of planned software releases to support the Better Driver app in its performance across all… Read more ›
Open the app on your phone, click ‘More’ at the bottom and then ‘About this… Read more ›
Our Better Driver policy is designed for safe drivers who already have a bit… Read more ›
The Better Driver app is a clever bit of technology which uses ‘telematics’ that… Read more ›
The app is free to download from the Apple App Store or the Google… Read more ›
Once you’ve purchased your policy, we will send you your log in details via… Read more ›
If you have a Better Driver policy and you end your week with a… Read more ›
How to make sure the Better Driver app stays running smoothly.
Once you’ve started your policy with Carrot Insurance, you’ll need to pair your Better… Read more ›
We have updated the Better Driver app to support recent iOS software releases. This update aims to ensure your journeys are tracked as accurately as possible.
If for whatever reason you feel it’s time for a change, these three easy steps will make changing your policy part-way through.
If you buy a new phone, you’ll need to download the app and pair it with your car again.
The app is only available on certain IOS and Android devices. To check whether… Read more ›
The Wingman has a green light, which should flash around every four seconds. If… Read more ›
If you change your car, just let us know as soon as possible so… Read more ›
You may have received an email if we think some of the journeys you’re… Read more ›
Watch the video below to be guided through resetting your password. Any further problems… Read more ›
Our app based policy is call Better Driver and it is designed for drivers… Read more ›
The Better Driver app uses Bluetooth to measure the connection between your app and… Read more ›
By setting the location permissions on your phone to ‘always’, the Better Driver app… Read more ›
Power save or ‘bed-time mode’ reduces the functionality of the Better Driver app (and… Read more ›
Clear the cache on your phone frequently, follow the steps below to do this… Read more ›
We’re not trying to jump in your suitcase (unless you let us!), but if… Read more ›